Privacy Policy

Effective October 30, 2026 · Policy version 2026-10-30

This policy explains how XPress Promos / Jones Press uses information for this printing service. Contact 3450 S. Western, Amarillo, TX 79109 or 806.358.4301 for privacy questions and requests.

Information you provide

We process account names, email addresses, phone numbers, password hashes, project requests, uploaded artwork, approved specifications, pickup or shipping information, support conversations, newsletter preferences, and records of applicable terms acceptance. We store payment references and payment status, not full payment-card details. Payment providers process financial information on their own secure systems.

How we use it

We use information to manage accounts, quote and fulfill projects, communicate about artwork and orders, support customers, record payment status, protect accounts, prevent misuse, and maintain business and security records. We send newsletters only after an affirmative signup and email confirmation. You can unsubscribe without affecting transactional order messages.

Sharing needed for service

Authorized staff and service providers may access the information needed for their work. Depending on the services used, these may include hosting/storage, font delivery, production partners, carriers, payment providers such as Stripe, PayPal, or Clover, and the configured email provider. We may disclose information where required by law or to protect legitimate security interests. Production and delivery details are confirmed for each project.

Browser storage and third-party services

Design drafts you create are saved in this browser unless you download a project file. Optional favorites and visitor-chat links are remembered only when you permit preference storage. See our Cookie Policy. Payment-provider pages and social platforms have their own privacy and storage practices.

Optional first-party analytics

With a separate analytics opt-in, we measure product interest and website usage. Records include page paths without query strings, referring hosts, device categories, and a daily hashed random session identifier. Analytics exclude raw IP addresses, contact details, artwork, and filenames and are retained for up to 90 days. Change your choice in Cookie settings.

Retention and requests

We retain information for service, accounting, legal, and security needs; the applicable period depends on the record and obligations involved. Contact us to request access, correction, deletion, or information about a record. We verify requests and explain any legal or operational limits. Local design drafts can be removed using your browser's site-data controls; clearing them may be irreversible.

Security and international service

Access controls and other safeguards help protect information, but no service can promise absolute security. Do not send payment-card numbers or sensitive identification documents in public chat. Depending on providers and delivery destination, processing may occur in another country. Ask us about your project before providing information subject to special handling requirements.

Updates

We publish the current policy date on this page and obtain additional choices where required for a new purpose. Newsletter preferences and optional storage choices remain separate from approving an order.